Haines Vision Care Privacy Policy
Effective Date: 9/1/2026
Haines Vision Care Text Messaging Privacy Policy
Effective Date: September 30, 2025
At Haines Vision Care, we are committed to protecting the privacy and security of your personal
information, including your health information. This Privacy Policy describes how we collect,
use, and protect the information you provide when you enroll in or receive text messages from
our office.
1. HIPAA Compliance
We comply with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and its
implementing regulations. Any Protected Health Information (PHI) you provide to us through our
text messaging system will be handled in accordance with HIPAA privacy and security
standards.
2. Use of Text Messaging
By providing your mobile phone number and opting in, you agree to receive text messages from
Haines Vision Care. These messages may include:
● Appointment reminders
● Scheduling updates
● Follow-up care instructions
● Notices of office closures or changes
● Other practice-related communication
We do not use text messaging to send sensitive medical information, diagnoses, or test results
unless you have explicitly consented to receive such information.
3. Your Consent
Text messaging is optional. You may opt out at any time by replying “STOP” to any message
you receive, or by contacting our office directly. Message and data rates may apply depending
on your mobile carrier plan.
4. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect the
confidentiality, integrity, and availability of your information transmitted via text message.
However, please note that text messaging is not a fully secure form of communication. By
consenting to receive text messages, you acknowledge and accept this risk.
5. No Sale or Sharing of Mobile Information
Haines Vision Care does not share, sell, rent, or provide your mobile phone number or messaging consent data to third parties or affiliates for marketing or promotional purposes. Mobile information is used only to provide authorized, practice-related communications. We do not share mobile information with third parties for marketing or promotional purposes.
6. Third-Party Service Providers
We may use HIPAA-compliant third-party service providers to send text messages on our
behalf. These providers are contractually obligated to protect your information and are not
permitted to use or disclose your information for any purpose other than delivering authorized
messages from our office.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website
and will be effective immediately upon posting.
8. Contact Us
If you have any questions or concerns about this policy or your privacy rights, please contact us
at:
Haines Vision Care
1319 N Brightleaf Blvd
Suite E
Smithfield, NC 27577
Phone: 919-934-2020
Email: [email protected]